Privacy Policy

We collect the following types of information: • Contact information: Name, email address, phone number, postal address when you contact us or request our services. • Professional information: Company name, job title, industry. • Usage data: Information about your browsing on our website, including pages visited and time spent. • Communications: The content of your emails, messages, and support requests.

We use your personal information to: • Provide, maintain, and improve our IT and cybersecurity services • Respond to your inquiries and provide technical support • Send you important communications about our services • Inform you of new offers and services (with your consent) • Improve our website and user experience • Comply with our legal and regulatory obligations

As a cybersecurity company, we apply rigorous security measures: • Encryption of data in transit and at rest • Strict access controls and multi-factor authentication • Continuous monitoring and intrusion detection • Regular security audits • Ongoing staff training on data protection

We never sell your personal information. We may share it with: • Our service providers who help us deliver our services • Legal authorities when required by law • Third parties with your explicit consent All our partners are bound by strict confidentiality agreements.

Under Quebec's Law 25, you have the right to: • Access your personal information • Request correction of inaccurate data • Request deletion of your data • Withdraw your consent at any time • File a complaint with the Commission d'accès à l'information du Québec To exercise these rights, contact our privacy officer at [email protected].

We retain your personal information as long as necessary to: • Provide our services • Comply with legal obligations • Resolve disputes and enforce our agreements Retention periods vary based on the type of data and purpose of collection.

Our website uses cookies to: • Ensure the proper functioning of the site • Remember your preferences • Analyze site usage You can manage your cookie preferences in your browser settings.

For any questions about this policy or your personal data: AIKI Secure 9125 rue Pascal-Gagnon, Suite 204 St-Léonard, QC H1P 1Z4 Phone: 514-939-3222 Email: [email protected]