Managed IT Services and Cybersecurity in East Montreal
Your IT provider is in the neighbourhood
Our offices are on rue Pascal-Gagnon in Saint-Léonard: for most East Montreal businesses, we are under fifteen minutes away. When a switch fails or a server room overheats, our technician does not have to cross the region to reach you. The rest of the time, monitoring and remote support resolve most incidents before you notice them. We have served local SMBs since 1990, in French and in English.
What we see at businesses in East Montreal
Manufacturers and distributors
The industrial corridor through Saint-Léonard, Anjou and Montréal-Est is dense with manufacturers and distributors whose systems grew in layers: a server in the corner of the warehouse, specialised software nobody dares touch, shifts that start well before the offices open. We modernise those environments in stages, without breaking what works, and monitoring covers the hours you actually produce.
Firms and professional services
Many East Montreal firms are small, stable teams where access has accumulated over the years: a shared password, a former employee still in the system, a client file on a USB stick. It is the most common weak point and the most straightforward to fix. We take access back one account at a time, turn on MFA and document who can see what, as Law 25 expects.
Construction and skilled trades
Local contractors run an office, job sites and a chain of subcontractors, exactly the profile email fraud targets: a fake invoice, a changed bank account just before a progress payment. We secure email and approvals, and we train teams to recognise the request that arrives at the wrong moment looking entirely right.
Frequently asked questions
Your offices are in Saint-Léonard. What does that change in practice?
Most problems are resolved remotely, and that is faster. But when hands are needed on site (hardware to replace, a network to trace, a server room to inspect), being fifteen minutes away rather than across the region changes the day. No surprise travel charges: the terms are in your agreement.
Our server is ten years old. Do we have to move everything to the cloud?
Not necessarily. Some workloads belong in the cloud, others cost more there than on site, and specialised software sometimes sets its own constraints. We assess your situation before recommending anything, and we will tell you plainly when the answer is simply to replace the server.
Can you work with our specialised software and its vendor?
Yes, and it is common: production software, job-costing systems, vertical management packages. We do not replace your application vendor; we take care of the infrastructure, security and backups around their software, and we take the call with them when an issue spans both sides.
An IT partner for your business in East Montreal
Since 1990, AIKI Secure has supported Quebec SMBs with managed IT services and cybersecurity, in French and English.